Shipping and Returns

Shipping cost and delivery options

Free shipping is included on paintings and prints up to 24 × 24 inches within the United States. Please check the fulfillment option available for your painting before ordering.

Original paintings larger than 24 × 24 inches are not shipped. They are available for local pickup in the Southern Pines / Pinehurst, North Carolina area or delivery by arrangement. Contact Charlie to coordinate delivery and confirm any delivery charge before purchasing.

When will my order ship?

Orders typically ship within one week. I personally inspect, package and prepare every original painting for shipment. You’ll receive shipping confirmation and tracking information when your order is on its way.

Where do you ship?

Shipping is available within the United States only.

Transit insurance

All shipped paintings are insured in transit. If your painting arrives damaged, contact me within seven business days of receipt so I can help arrange a replacement when possible or a full refund.

Returns and exchanges

Original painting sales are final. There is no return period for a change of mind. Please review the photographs, dimensions, medium and framing details before you buy. I’m happy to provide additional photographs and answer questions about a painting or how it will fit your space.

If artwork arrives damaged

Contact me within seven business days of receipt. I will arrange an exchange or replacement when possible, or a full refund. Email ctrobertsart@gmail.com or use the contact form.